Work
Professional systems and independent research in decision science, growth, and data systems. Each item states the problem, the method, and what changed.
Independent first-match classifiers, hard-coded rules, and incomplete tracking left about 42% of enrollments unresolved, so channel performance and CAC could not be trusted.
Unknown attribution fell from about 42% to 8%. For one partner population in Q4 2025, direct mail’s measured share of enrollments changed from about 4% to 38%, and the channel stayed in use instead of being retired.
Lifecycle activity and downstream program milestones were not connected in production measurement, including for Lark’s Medicare DPP launch.
Built production Snowflake and dbt models connecting Braze email, SMS, and push activity to downstream behavior and program milestones, and defined Marketing’s measurement path from paid acquisition through enrollment, activation, engagement, and billable milestones.
A Q4 media decision had to be made on a three-hour clock, while web traffic was down about 42% year over year.
Recommended $6.9M in spend against an outside proposal of about $11M. The analysis shaped CEO and CMO planning. Web analysis traced a major part of the traffic decline to weaker CTR and message resonance.
Field sales needed a pricing-request workflow and data contract that could win business while remaining profitable and operationally deliverable.
Response time improved 43%, win rate improved 22%, and the work contributed to a period of 26% annual revenue growth. Also helped establish the company’s first analytics function and directly managed an analyst.
New work in causal inference, experimentation, optimization, and decision science.
Estimating which growth investments create incremental value, and where the next dollar should go when the answer is uncertain.
In development. Not yet built.